Microsoft teams rooms application update - microsoft teams rooms application update - Related topics
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Microsoft Teams Rooms feature introduction and issue resolution - Microsoft teams rooms application update - microsoft teams rooms application update
Table of contents. Submit and view feedback for This product This page. Name required. Mail will not be published required. Notify me of follow-up comments by email. Notify me of new posts by email. View all page feedback. Additional resources In this article. Should be installed and running on the Logitech meeting room devices.
Required Sync services will be installed automatically from Windows Updates unless blocked. The full Sync package can also be installed. Should be kept enabled and not redirected to WSUS, nor blocked from a networking perspective. Should be turned off. Managed Services will turn off Store updates if found on. If you are running AV software on these devices, you should ensure that AV has exclusions in place for Teams and Skype dlls.
Additional software such as third-party remote desktop viewing, etc. The Microsoft Teams Room app bundles a specific version of the Teams desktop app that is modified for room use. The Teams desktop app updates every two weeks. Learn more about the Teams update process. This means Teams Rooms app current-1 version can be up to six Teams desktop app updates behind, so it's recommended to keep the Teams Room application updated to the latest version of the Teams Rooms app at all times.
The support structure for Teams Rooms is dynamic and depends on the availability of the latest version. Extra time is needed to validate that all device manufacturers have built updated images for their devices, and for Microsoft to certify and test those images.
During the validation period, the Microsoft Teams Rooms app uses Windows Update for Business group policies to delay Windows 10 feature updates. After any compatibility issues are found and resolved, the block is lifted via updating group policies through a new app release in Windows store. Devices that run the Microsoft Teams Rooms app automatically update to an appropriate Windows 10 release during the nightly maintenance reboot.
An MSI version is made available for customers that need to manually manage updates. Equipment from different kinds of OEMs provides the exact organizational experience desired; however, they must be maintained with software and firmware on an ongoing basis.
Managed Services for Microsoft Teams Rooms provides the assurance that each room in your organization will be maintained at recommended levels to deliver a room that is always ready and works properly. Microsoft's goal is to reduce complexity and legwork for your operational staff with intelligence and automation.
Troubleshooting or diagnostics is performed as quickly as possible. Room devices onboarding to Managed Services usually have a change management history and practice that is different from our guidance.
Most unexpected failures arise from changes in the base image with uncertain history of change management. If you choose to be automatically managed, then no action is needed for the updates on your part. However, you should review the current portfolio of updates supported by Managed Services.
The portfolio is constantly getting new additions, and it is our priority to cover the most frequent and impactful updates to ensure your room stability.
Recommendation: Do not install updates that are covered by Managed Services on any managed device on your own. If you encounter any issues, please report an incident in the portal. When choosing ring validation, review the following sections on how rings work in Managed Services and the options available to customize it for your organization. In the top panel, select "Download device logs. You can also use PowerShell to collect logs.
You must invoke the log collection script that ships with the Microsoft Teams Rooms app. In Admin mode , start an elevated command prompt, and issue the following command:.
Downloaded logs on the device can take up disk space. If logs are not regularly cleaned up, they can interfere with the normal functionality of the room. Teams Rooms deletes downloaded logs after 30 days. IT admins can override the log clean up using the device registry setting. If you desire a front of room display to automatically switch to Teams Rooms when it wakes from standby mode, certain conditions must be met.
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